Quick Prep Food Grater FAQ
Note: Always refer to the Use and Care when using this product.
- Cutting blades: Stainless steel and ABS (durable plastic material)
- Base: ABS
- Handle: Stainless steel and ABS
- Feet: Silicone
- Storage container: Tritan
- Overall dimensions of the assembled product: 12" x 14½" x 11" (30 cm x 37 cm x 28 cm)
- Capacity of the storage container: 15 cups (3.5 L)
- Overall dimensions of the storage container: 8" x 5¾" x 7" (20 cm x 15 cm x 18 cm)
- Weight: 3.15 lbs. (1.43 kg)
Product Operations and Expectations
- Make sure your surface or countertop is completely clean and dry.
- Press the feet firmly into the base.
- Attach the body to the base and press down firmly.
For more information, refer to the Use and Care that’s available online.
A: Always exercise caution when removing or attaching the blades by using a towel. The towel will help provide a secure grip as well as protection from the blade. To attach, use a towel to grip the rolled edge of the blade. Look through the food hopper to align the blade and then start turning the handle clockwise.
A: The Glass Mixing Bowl Set (#1752), Classic Batter Bowl (#2431), Deep Covered Baker (#1437), Medium Serving Bowl (#100083), and the Stainless Steel Mixing Bowl Set (#1735) fit well. The Quick Cooker Ceramic Pot (#100049), Large Serving Bowl (#1454), and the Rockcroks® do not fit. Our cookware also doesn’t fit under the food chute with the exception of the 8" (20-cm) Nonstick Fry Pan.
- When slicing or grating vegetables or fruits, leave the stem on and place the vegetable stem side up into the food hopper. This way the waste will be the stem.
- To reduce food waste with hard foods like carrots, grate them quickly.
- Apply light pressure to food while grating or slicing.
- If you notice a lot of food waste, adjust the angle of your food. For example, carrots grate better when placed straight up and down. Cheese grates better when you rest it against the angled side of the food pusher.
- If you have a large amount of food waste, put it back into the hopper and grate it again.
- It’s easier to grate cold foods like cheese and vegetables. If your cheese is soft, freeze it for about 15 minutes before grating.
- To grate evenly, turn the food halfway through grating.
- Angle the cheese so it rests along the angle of the food pusher. Don’t press the cheese firmly when grating, just use enough pressure to hold it in place.
- Semi-soft cheese like part-skim mozzarella should be very cold before slicing or shredding. Place it in the freezer for 10–15 minutes before slicing/grating. Very soft cheese like fresh mozzarella is not recommended with this product and works best with the Microplane® Adjustable Coarse Grater.
A: There are drain holes placed in the base and main shaft of the product. Shake the part with holes downwards and allow the dismantled base and shaft to completely dry on the counter.
A: This may occur and is considered normal. However, to prevent this from happening, slightly lift each foot off the counter first before removing the base.
A: The blades cannot be sharpened. However, they are offered as a replacement part (#RP1048 Slicing Blade, #RP1049 Fine Grating Blade, and #RP1050 Coarse Grating Blade).
A: The product was designed to have a removable top portion to make the product easier to store. We recommend moving the grater by slowly lifting each foot off the counter to release any potential suction and then grasp the base to move. Be careful when transporting.
A: Yes, this is normal and can occur on some blades due to the manufacturing process.
- It’s not recommended for kale, red/green peppers, nuts, cantaloupe slices, strawberries, ice, hard candies, and wood chips. The use of some of these items may damage the blades, function of the product, and void the warranty.
- Softer foods or those with high-water content like tomatoes and fresh mozzarella and raw meats like pepperoni or sausage will not work with this product.