|My quicksicle is stuck in the mold. HELP!|
- DO NOT USE BEVERAGES WITH ARTIFICIAL SWEETENERS like sucralose, aspartame, saccharin, etc. Plain water, carbonated beverages, or beverages that do not have enough sugar may get stuck in the Quicksicle Maker.
- Make sure the Quicksicle Maker is COMPLETELY DRY before putting it in the freezer. ANY water that remains in the molds before freezing may prevent the quicksicles from being removed.
- Do not fill beyond the fill line. If the molds are too full, the quicksicles may be impossible to remove without defrosting.
- Make sure the sticks are in place and positioned properly BEFORE and AFTER pouring ingredients into the molds.
- If a quicksicle is stuck, do not apply excessive force to the key or try to pry it out. Turn they key as tight as you can with one hand, then let the Quicksicle Maker sit for about 1 minute. If the quicksicle still won’t come out, defrost the Quicksicle Maker by running it under warm water, refreeze the unit, and try again with another kind of mixture. (See cleaning instructions).
- The stick may slip out of soft or high-fat ingredients. Check and see if the stick is slipping out of the pop. If so, try other ingredients or wait longer for the quicksicle to freeze.
|The key is stuck.||If the key becomes hard to turn or jams BEFORE it comes into contact with the top of the mold, unscrew it and try again. The key should spin easily until it touches the top of the metal mold. To keep the key from jamming, keep it LEVEL AND UPRIGHT when spinning it onto the stick. Only apply turning force once the key comes into contact with the top of the mold. This will lift the quicksicle from the mold.|
|The stick came out and the quicksicle stayed in the mold. ||The ingredients were not completely frozen or they were too soft (some types of ice cream, puddings, and yogurt may not work well). Try waiting longer before removing the quicksicles, or try different ingredients.|
|The tip of the quicksicle stayed in the mold. ||The stick was not fully inserted into the mold cavity. Make sure there is no frozen water at the bottom of the mold, and fully insert the stick into the mold BEFORE adding liquid.|
|The tabs on the stick will not sit properly in the mold. ||Insert the sticks BEFORE adding liquids, and make sure there aren’t ingredients at the bottom of the mold cavity (nuts, fruit, etc.). If the sticks are not seated properly, the quicksicles will be difficult to remove.|
|The quicksicles take a very long time to freeze or won't freeze at all.|
|My finger is stuck to the cavity. ||If your fingers are stuck to the Quicksicle Maker, run them under warm water. Do not touch the metal part of the Quicksicle Maker when it’s frozen.|
|The Quicksicle Maker container is broken, and the liquid inside is everywhere. ||The refrigerant liquid is nontoxic, but do not use the Quicksicle any longer. It should be discarded immediately.|